Customer Service

Very happy with the service. Communication was really good and Owen did a great job.

Great service, Owen did a great job, Windows the cleanest they’ve been in 10 years. The system was flexible enough... read moreGreat service, Owen did a great job, Windows the cleanest they’ve been in 10 years. The system was flexible enough to reach right around our house to clean the back with no difficulty. Plumtree very helpfully arranged for us to be cleaned last as we’d forgotten to open the gate and had to get home. Thank you! read less

Dan came to clean my windows for me today and went above and beyond to clean... read moreDan came to clean my windows for me today and went above and beyond to clean my windows for me. He's done such a good job. Thank you Dan. read less

Dan came to clean my windows for me today and went above 🙂 and beyond to clean my windows... read moreDan came to clean my windows for me today and went above 🙂 and beyond to clean my windows for me. He's done such a good job. Thank you Dan. read less

Service smooth & easy to set up. Windows cleaned within 24 hours of contact.
Owen friendly and professional.
Sound job.

An absolutely fantastic job done by Dan , very pleased and would highly recommend , windows facias , guttering ,... read moreAn absolutely fantastic job done by Dan , very pleased and would highly recommend , windows facias , guttering , the complete package 😃👍 read less

3 bed semi detached. From parking up to leaving took 10mins. My front door was left with bird poo on.... read more3 bed semi detached. From parking up to leaving took 10mins. My front door was left with bird poo on. Not impressed, quite often windows are left with drip marks on. I can't get up a ladder myself so i put up with a less than great service. All pole cleaners seem the same. They can't do a great job on upstairs windows they can't even see, corners are left dirty. The bird poo on my front door was just down to a rushed/lazy job. Don't want to have them back to rectify as it means leaving my back gate open again and they never close it behind them when they're finished. read less

Great service, efficient and trustworthy. Thanks Dan.

Owen arrived to undertake our first conservatory clean by Plumtree. He worked flat out, very diligently, to clean all areas.... read moreOwen arrived to undertake our first conservatory clean by Plumtree. He worked flat out, very diligently, to clean all areas. He was able to remove much of the.
Staining on some roof panels and the whole effect was outstanding. Everywhere was left in a clean and tidy condition.
Well done Owen and Plumtree read less

Daniel came this morning and removed 10 years of muck and grime from our UPVC cladding. What a difference! Daniel... read moreDaniel came this morning and removed 10 years of muck and grime from our UPVC cladding. What a difference! Daniel spent about an hour getting into all the knocks and crannies and it now looks like new. Great service great people. read less

Daniel came this morning and removed 10 years of muck and grime from our UPVC cladding. What a difference! Daniel... read moreDaniel came this morning and removed 10 years of muck and grime from our UPVC cladding. What a difference! Daniel spent about an hour getting into all the knocks and crannies and it now looks like new. Great service great people. read less

Text day before arrive, always friendly, on time and respect your privacy if you're in when they are cleaning. Payment... read moreText day before arrive, always friendly, on time and respect your privacy if you're in when they are cleaning. Payment is really easy by dd so no need for cash. Have used for years now and best window cleaning service I have had. read less

Fantastic service, always prompt, great value and really good quality cleaning, with absolutely no effort needed on your part at... read moreFantastic service, always prompt, great value and really good quality cleaning, with absolutely no effort needed on your part at all. We're very pleased! read less

Pretty good outfit - come every 6 weeks which is about right. not phased by Georgian wooden windows either due... read morePretty good outfit - come every 6 weeks which is about right. not phased by Georgian wooden windows either due to their modern 'system' . Definitely worth trying.
Only gripe is the chap that gave the quote was talking nonsense about the conservartory roof - but I gather he has gone now
An update after 2 years - these guys are great - and fexible if you need to cancel. Recommended read less

Best window cleaners I've ever had.

Absolutely Fantastic service!, Quick yet not skimping on the job, Professional work, texts before arrival to make sure you remember,... read moreAbsolutely Fantastic service!, Quick yet not skimping on the job, Professional work, texts before arrival to make sure you remember, Great prices too, Cant fault these guys at all and to be honest if you take them on, I doubt you will be able to either . read less

Reliable and reasonable price. Got a reminder before the cleaner comes and this is great. Highly recommend!

Helpful to get the text notification. Always on time and windows always sparking

Plum tree Window cleaning provides an excellent, professional and efficient service. It is extremely good value for money.

Windows are cleaned well and I like the text message reminder service. Being able to pay online is a bonus... read moreWindows are cleaned well and I like the text message reminder service. Being able to pay online is a bonus too. Highly recommend. read less

Advance warning of visit always appreciated. Great work, no problems whatsoever.

They do a fantastic job! I love the convenience of how they just come, do the windows and go, direct... read moreThey do a fantastic job! I love the convenience of how they just come, do the windows and go, direct debit comes out of my account the next day. So simple. The window cleaner is super friendly too. I would recommend them to anyone. read less

Brilliant service - always do a great job and at a great price too! Text message day before to let... read moreBrilliant service - always do a great job and at a great price too! Text message day before to let us know they are coming is much appreciated and paying online makes it very simple. Highly recommend! read less

Windows are cleaned well and I like the text message reminder service. Being able to pay online is a bonus... read moreWindows are cleaned well and I like the text message reminder service. Being able to pay online is a bonus too. Highly recommend. read less

Very professional service

Just had my first window clean and what a fantastic job they have done! Having not been done in 3... read moreJust had my first window clean and what a fantastic job they have done! Having not been done in 3 years, they have made a wonderful job and the windows are truly sparkling. Highly recommend and great communications. read less

Fantastic service from start to finish.

windows left sparkling clean and sills wiped very pleased with this service wouldnt hesitate to recommend

Plumtree have been cleaning the windows on several sites for us and l find them very reliable, friendly and... read morePlumtree have been cleaning the windows on several sites for us and l find them very reliable, friendly and work to a high standard would not have a problem recommending them. Keep up the good work
Martin read less

Just had a our dormer flat roofs replaced and because of the state they were in they had to clear... read moreJust had a our dormer flat roofs replaced and because of the state they were in they had to clear all th water and grime from the roof resulting in the windows and cladding being affected contacted plumtree arranged a price and day Jeff Yates arrived on the day arranged didn't know he was here got on with the work very polite and professional and has made a brilliant job considering the weather first time using plumtree will be using them from now on thanks again Jeff for brilliant job done! read less

Awesome job done, no issues. Very please with the service 😀

Awesome job done, no issues. Very please with the service 😀

Great service every time

Been with Plumtree for a year now. We are delighted with the service and the quality of the cleaning, the... read moreBeen with Plumtree for a year now. We are delighted with the service and the quality of the cleaning, the windows sparkle even in the low sun and the ledges and frames look great. Not the cheapest but worth the money... Thank You ! read less

Fantastic service. Just had conservatory roof cleaned. Excellent result. Really pleased. Thankyou.

great service, very reliable and trustworthy

Great company. Do a good job cleaning our windows would highly recommend the company

great cleaning - do what they say on the tin!

Great service. Cannot fault.

Excellent service and clean 🙂

Great value for money. Really good service

My most recent visit, (I have had just 3 so far) was not quite up to the 100% satisfaction of... read moreMy most recent visit, (I have had just 3 so far) was not quite up to the 100% satisfaction of previous visits. I noticed a few more water marks after the windows had dried. However this has not deterred me from saying excellent value for money, conservatory was spotless. Text message the previous night so that I might leave the rear entrance gate open. read less

Fantastic, professional service. Would highly recommend!

This was our first clean with Plumtree Window Cleaning for our business premises and it was a very professional service... read moreThis was our first clean with Plumtree Window Cleaning for our business premises and it was a very professional service from quotation through to payment. Our windows are lovely and clean and we would highly recommend their service. read less

Been using these guys for last 3 months , they are very reliable, do a great job and charge a... read moreBeen using these guys for last 3 months , they are very reliable, do a great job and charge a fair price. Highly recommended read less

At last a window cleaning service that's flexible, friendly and communicative.

Always reliable, respond quickly to queries and payment is painless. All round good eggs!

Great service, great value for money.

Superb service every time and would highly recommend using Plumtree. My window cleaner is extremely friendly and always happy... read moreSuperb service every time and would highly recommend using Plumtree. My window cleaner is extremely friendly and always happy to help. You receive a text message the day before they are due to clean which is really useful to know when you have to leave gates open for access. Definitely five star service 🙂 read less

Good service. I appreciate their contacting me the day before they come and their bank payment system

Had the conservatory roof cleaned and it was a great job, a real improvement. We have our windows cleaned regularly... read moreHad the conservatory roof cleaned and it was a great job, a real improvement. We have our windows cleaned regularly and they always look so clean. Would definitely recommend. read less

Moved house and asked around for a window cleaner. No one had anything but positive things to say about Plumbtree... read moreMoved house and asked around for a window cleaner. No one had anything but positive things to say about Plumbtree so we've signed up and joined the happy customer list! Would recommend to anyone... read less

Having had a traditional window cleaner for many years, We were not sure about the new method working from the... read moreHaving had a traditional window cleaner for many years, We were not sure about the new method working from the ground. In the event we were well pleased with the result particularly as the window frames were also cleaned in the process. read less

very pleased with the service - our house's windows are very awkward and this system deals with the problem without... read morevery pleased with the service - our house's windows are very awkward and this system deals with the problem without damaging our tiles. read less

Just started with plumtree windows. Very impressed after the first clean though. I like the text the day before and... read moreJust started with plumtree windows. Very impressed after the first clean though. I like the text the day before and the payment method. read less

Really friendly and as usual the windows look so much better after Dan has been.

Great service and very easy to deal with! Shiny windows too! Thanks

Very good, flexible service. Online side of things very easy to set up.

After years using traditional cleaner and three upstairs windows being inaccessible turned to Plumtree Window Cleaning.Superb job with all windows... read moreAfter years using traditional cleaner and three upstairs windows being inaccessible turned to Plumtree Window Cleaning.Superb job with all windows cleaned and no streaks.Highly recommended. read less

Just started using them" really good online service.

Very happy with the cleaning of the guttering, fascias and windows carried out by Plumtree Window Cleaning. Very efficient... read moreVery happy with the cleaning of the guttering, fascias and windows carried out by Plumtree Window Cleaning. Very efficient and courteous service. Highly recommended. read less

Just moved from my old house to my new one and they have come with me. They are awesome, clean... read moreJust moved from my old house to my new one and they have come with me. They are awesome, clean my windows and do a brilliant job. Always reliable and thorough. Definitely sign up keep those windows sparkling ☺️ read less

Really easy to set up cleaning and got a letter and text reminding me of the date. Windows were cleaned... read moreReally easy to set up cleaning and got a letter and text reminding me of the date. Windows were cleaned well apart from a few water marks on the kitchen window but overall pleased with the results. read less

Been using for around a year now. The text the day before is brilliant and payment is taken with ease... read moreBeen using for around a year now. The text the day before is brilliant and payment is taken with ease through the go cardless system. Also value for money is very reasonable considering I have a terraced house, there is a good price reflecting the fact there are not as many windows. read less

A totally reliable and very efficient service. I'd recommend to anybody.

The best my windows have ever been cleaned. A friendly service from an individual (Jeff) who very much cared... read moreThe best my windows have ever been cleaned. A friendly service from an individual (Jeff) who very much cared that I was happy with the result and took the time to ensure all windows sparkled! Can't recommend Jeff highly enough. read less

ALWAYS LET ME KNOW WHEN THEY ARE COMING AND ARE VERY RELIABLE DOING A FANTASTIC JOB.

Had my first window clean by Plumtree Window Cleaning and it is the best window cleaning service I have used... read moreHad my first window clean by Plumtree Window Cleaning and it is the best window cleaning service I have used for the past 20 years. Professional, easy payment method and left my windows looking great. read less

Brilliant company, have been using for nearly a year now and I love the fact that you receive a text... read moreBrilliant company, have been using for nearly a year now and I love the fact that you receive a text reminder the day before cleaning. Payment is then taken automatically which is fab - no more leaving money under doormat or being disturbed for payment on an evening! Would Highly recommend this company Beckie read less

Very pleased with my sparkling windows and the pleasant service. I would recommend them to others and so pleased that... read moreVery pleased with my sparkling windows and the pleasant service. I would recommend them to others and so pleased that you found me. read less

Excellent service. Text received the day before is appreciated so that dog is secure. And mucky paw prints... read moreExcellent service. Text received the day before is appreciated so that dog is secure. And mucky paw prints washed from back door as well as very, clean windows. read less

Good service and value for money.

I am very happy with the efficiency of the cleaning and it is an excellent service.

Easy to set up payment method and good cleaning! First clean done....no problems!

The man who came was really friendly and he made the windows and frames REALLY clean in just a few... read moreThe man who came was really friendly and he made the windows and frames REALLY clean in just a few minutes. He got into all the corners and paid a lot of attention to the frames and sills. Well worth the cost and very conveniently organised too read less

Excellent service and sparkling windows!

Really pleased with this service. The window frames and glass always look clean and fresh. Very prompt, good service. ... read moreReally pleased with this service. The window frames and glass always look clean and fresh. Very prompt, good service. Many thanks. read less

On behalf of our sister, Plumtree window cleaning are just fab. Unfortunately our sister has been diagnosed with Ahlzeimers disease... read moreOn behalf of our sister, Plumtree window cleaning are just fab. Unfortunately our sister has been diagnosed with Ahlzeimers disease and had ran up a debt with Daniel. We travel up from Kent to tend to her and only by chance bumped into him. Upon learning of our situation Daniel quickly wrote the debt off and has continued to clean her windows free of charge. Faith in humanity restored x read less

Just started to use this firm - first impressions excellent and the Windows are streak free. Excellent value for money... read moreJust started to use this firm - first impressions excellent and the Windows are streak free. Excellent value for money in my opinion. Find the text message the night before is really helpful too. read less

Always reliable, easy payment, friendly service. Thank you.xx

Excellent 3rd window clean by Paul, windows, doors, sills all clean and gleaming white. really pleased i changed window cleaners... read moreExcellent 3rd window clean by Paul, windows, doors, sills all clean and gleaming white. really pleased i changed window cleaners now. thanks. i get a message the day before as well which really helps me plan. mum also changed and she is really pleased too read less

I am happy to recommend this service. A reminder is sent when it's time to clean your windows, which is... read moreI am happy to recommend this service. A reminder is sent when it's time to clean your windows, which is very helpful, and an easy pay system means that payment is automatically taken and you are notified when this is done. Everything seems to run smoothly and no problems so far. Thank you. read less

Great regular service. Love the go cardless payment.

Efficient service. Great payment methods. Makes life so much easier when at work all day

Second visit, one days notice, on time, efficient and well mannered. Crystal clear even though it was raining! Great way... read moreSecond visit, one days notice, on time, efficient and well mannered. Crystal clear even though it was raining! Great way of paying via bank, super! Thanks again! Matt read less

Love that we're able to do everything online. So quick and easy!

Prompt, clean, efficient & friendly

Excellent service, turned up when they said and did a great job - thanks you

Excellent window cleaners. fully recommend

Rather than come unexpectedly so you have to run around the house for money Plumtree Window Service give you warning... read moreRather than come unexpectedly so you have to run around the house for money Plumtree Window Service give you warning and also take direct debits/card payments which is great! read less

We are new customers and are very pleased we found Plumtree Window Cleaning. The windows are much cleaner than they... read moreWe are new customers and are very pleased we found Plumtree Window Cleaning. The windows are much cleaner than they have been for a long time. Many thanks. read less

Reliable window cleaning service. Windows are left sparkling clean following each visit.

Great service, sparkling windows everytime.

Very friendly and efficient service, get my windows cleaned about once a month and my windows are very difficult... read moreVery friendly and efficient service, get my windows cleaned about once a month and my windows are very difficult to clean but nothing is too much trouble...I. Like the idea that I get a text before they come to clean the windows too. well done. read less

Can i say a big thank you to Dan , who does the Cotgrave/Westbridgford round. Great job very well done... read moreCan i say a big thank you to Dan , who does the Cotgrave/Westbridgford round. Great job very well done , nothing is too much trouble and goes above and beyond whats expected Would recommend him to anyone . read less

Great service, great looking windows and hassle free!

My windows are cleaned by Dan on a monthly basis. I always get a text the day before to... read moreMy windows are cleaned by Dan on a monthly basis. I always get a text the day before to let me know when Dan is coming and payment is made very easy online. A reliable service and always do a good job - I like that the sills always get wiped down too. Only wish inside window cleaning was available 🙂 read less

Has been using this service for more than a year now. Staffs are friendly. Gave you a reminder text the... read moreHas been using this service for more than a year now. Staffs are friendly. Gave you a reminder text the day before they are coming. Good services and would definitely recommend. read less

Good, clean window cleaning...even the sills 🙂

Texts in advance to let us know he's coming, has a good payment system and generally does a very good... read moreTexts in advance to let us know he's coming, has a good payment system and generally does a very good job, would recommend read less

Much better window cleaning than our previous experience. Ryan is polite, friendly & efficient, cleaning sills & frames as... read moreMuch better window cleaning than our previous experience. Ryan is polite, friendly & efficient, cleaning sills & frames as well as the windows. He also reaches Windows that were previously not cleaned. read less

Friendly and efficient service, great value for money.

Always do a great job and would highly recommend. They let you know when they are coming, have a simple... read moreAlways do a great job and would highly recommend. They let you know when they are coming, have a simple method of payment and are always polite and friendly. read less

Great window cleaning service. Always polite and efficient. Let you know the day before they come and easy payment. Would recommend.

Efficient, excellent service. Came to West Bridgford, could reach up two stories, everything apart from the Velux windows at the... read moreEfficient, excellent service. Came to West Bridgford, could reach up two stories, everything apart from the Velux windows at the very top. Recommended. read less

Well, I was going to give a poor review but was contacted by the owner of the company - I... read moreWell, I was going to give a poor review but was contacted by the owner of the company - I have been a customer since before franchise days - we all have difficult lives and need to allow some flexibility - always best to try to talk to understand what's going on - so, I'm hoping this arrangement can be onward and upward - read less

Owning an domestic and commercial cleaning company we often get asked if we clean windows. This is something best left... read moreOwning an domestic and commercial cleaning company we often get asked if we clean windows. This is something best left to the professionals in that field. We recommend Plumtree Cleaning and maintenance. Our clients are always impressed with their service. read less